Healthcare Services
A full range of patient services for all health care needs.
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Care Call for Patient Care: 808-6091
Integrity & Safety Line: 808-6101
External Health Links.
Patient Safety and Care at Carteret General Hospital
Your safety is important to us. If you have questions or concerns about your care and treatment or safety and service issues, we encourage you to share those issues with your nurse. If after speaking with your nurse you have additional questions or concerns, please ask to speak to the manager or director of the department in which you are staying. If you would like to express concerns or suggestions outside the department, contact Care Call at (252) 808-6091 or contact your Patient Courtesy Visitor.
- To contact the hospital regarding praise, problems, questions or to offer suggestions, please call Carteret General’s CARE CALL line 24 hours a day 7 days a week at
(252) 808-6091. - Patient privacy issues may be reported by calling the Privacy Officer at
(252) 808-6709. - For billing concerns or questions, contact the Billing Department directly at
(252) 808-6514.
If your questions or concerns have not been resolved by any of the above ways, you are encouraged to contact The Joint Commission’s Office of Quality Monitoring at Division of Accreditation Operations, Office of Quality Monitoring, The Joint Commission, One Renaissance Blvd., Oakbrook Terrace IL 60181, Phone: 1-800-994-6610, Fax: (630) 792-5636, E-Mail: complaint@jointcommission.org.